Orientation Training
Orientation training has two purposes. First, it provides all the information a new team member will need to be successful in his or her job. Second, it is an opportunity for the new team member and for QuikTrip to determine if the job will be a good fit.

New full-time team members receive two weeks (three for Relief Assistant Managers) of hands-on training. The first day consists of an orientation session in the division training center to give new team members a background of what QuikTrip is all about and what QuikTrip expects from them. The rest of the training is spent with a Trainer, who will work side-by-side with the new team member in the store he or she will be assigned to and on the shift he or she will be working after training. This one-on-one, on-the-job training has proven to be very effective in getting the new team member off and running.

Part-Time Clerks also attend an orientation class, and then receive one week of hands-on training in a Clerk Training Store with a trainer learning to do the specific tasks they will be doing in their store.

Ongoing Training
Training continues throughout every team member's career at QuikTrip. Store Managers conduct follow-up training during monthly one-on-one meetings with each team member. Leadership skills training is ongoing with required Skill Schools for Assistant Managers.

All Full-Time Store Team Members attend a briefing approximately two months after joining QuikTrip. There they meet with the Division Personnel Manager to evaluate their training. QT's core values and purpose are discussed in detail. An in-depth briefing on benefits wraps up the session.

All full-time team members are paid a bonus based on their store's monthly customer service mystery shops, operating profit, so they are trained on how to read the monthly store financial statements and how to make changes to positively impact the bottom line.

Newly promoted Store Managers go through a two-month training period in their assigned store, and then participate in a week-long Manager Development Conference designed to enhance their people and leadership skills.

Training is not something that is one way at QuikTrip. Everyone is expected to continually improve their own skills and abilities as well as to train and support other team members.