Mobile App Faq

Go to your profile and confirm you've added a valid phone number. Then, in your account tab, check for a red "Verify my account" link and tap it if it appears; follow verification directions. If this link does not appear, you should be verified. If you are still having trouble, please contact us at 800-247-3452 option 6.

Click here to view the PDF. Alternatively, this information can be provided to you by calling our Service Center at 800-247-3452 option 6 or by visiting any of our store locations.

From the main screen, in the bottom navigation menu select 'Account.' There, you can make modifications to all sections of your profile.

From the main screen, in the bottom navigation menu select 'Account,' then select 'Password.' Enter your old password, then the new password you want, confirm the new password and tap the 'Set New Password' button at the bottom of the screen.

Passwords must be 6-20 characters, requiring at least 1 capital letter, 1 lower case character and 1 number.

Download the QT mobile app from either the Google Play or Apple App Store and sign in to the app using your user credentials to use your profile. Your favorites will be displayed in the app on the new device upon sign-in.

Please select “Delete Account” in the account tab of your mobile app or give us a call as 1-800-247-3452. option 6.